Our Partners

Telephony Partner

Phone calls are arguably the most important tool that an agent has to collect debt from a debtor. In Swordfish, we have partnered with excellent service providers to bring phone integration into Swordfish. With our world class integration, calls can be made from within Swordfish to a debtor from the debtor account page. As a result of this, call recordings are securely stored and are accessible directly from the debtor account page.

This becomes useful for instances where the debtor raises a dispute, a manager wants to engage in performance management with an agent or simply where a client requests call recordings as per their SLA with you.

Our partner: Teleforge


SMS Partners

Swordfish integration with these partners allows users to set up templates and campaigns for SMSs, receive replies and monitor performance and costs via reporting functionality.

Our partners: Clickatell, Archer, Infobip, Panacea Mobile


Payment Partners

Swordfish integrates with several payment gateway services which allow for real-time debit orders and ‘NAEDO’ submissions and updates.

Our partners: StratCol, Paym8


AVM Partner

Swordfish integration with JV Communication allows users to set up templates and campaigns for AVMs and monitor performance and costs via reporting functionality.

Our partner: JV Communication


Specialised Integration Partner

Our partner: E4